Privacy Policy
PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tuwalu.co.nz (our "Site").
PERSONAL INFORMATION WE COLLECT
When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address and some of the cookies that are installed on your device. Additionally, as you browse our Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our Site, and information about how you interact with our Site. Additionally, when you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, address, payment information and email address.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through our Site. Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with our Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade or rent your personal information to others. We share your Personal Information with third parties to help us use your information (as described above) and to tailor our website to your preferences. For example, we use Shopify to power our online store and we also use Google Analytics to help us understand how our customers use our Site.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
DATA RETENTION
When you place an order through www.tuwalu.co.nz, we will maintain your Order Information for our records unless and until you ask us to delete this information.
COOKIES
WHAT ARE COOKIES?
The Site puts small files known as ‘cookies’ onto your computer to collect information about how you browse the site. These files are either stored in the memory of your computer or other devices such as mobile phones or tablet devices. Cookies are created when you visit a website and are commonly used to help the users browsing experience and provide more information about the users experience & interests. This information is used to make our products & services more relevant and useful during future visits. We do not sell your personal information to third parties and we strive to give you access to and the ability to control the information you give us.
HOW TO DISABLE COOKIES
You can typically remove and reject cookies from www.tuwalu.co.nz with your browser settings. For step-by-step instructions, please check your browser’s help section.
HOW WE USE COOKIES
- We measure how you use the website so it can be updated and improved based on your needs giving you a better, more personalised experience
- Recognising when you’ve signed in and remembering the notifications you’ve seen so that we don’t show them to you again
- To recognise and count the number of visitors to our services
- To see how you and other users move around within our services and to record which content viewers view
- This information helps us to improve our services and may help us undertake market analysis and research for us to analyse, evaluate and improve our products and services for you, the customer.
WHAT COOKIES DO WE USE?
- ESSENTIAL
These Cookies are necessary for the basic functioning of the site, including the ordering and payment process, checking your account information and viewing previous orders.
- FUNCTIONALITY AND PERFORMANCE
These are used to help us improve the website functionality by analysing the way that visitors browse and use the site. Information collected by these Cookies helps us to understand how people use the site so that we can further develop the site to enhance browsing and the shopping experience.
- THIRD PARTY ADVERTISING
These Cookies are used to record visitor’s interest in certain products. This information can then be supplied to other websites that may serve advertising content based on the products browsed or added to the cart.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at shoptuwalu@gmail.com.